FAQ

Frequently Asked Questions

Do I have to pre-book flowers or can I just stop in to purchase flowers?
Do I need to reserve a space to work and store flowers in your warehouse?
How do I reserve a space to DIY?
When can I work in your space?
How many people can I bring to DIY?
What if I want to bring more than four people?
What if I just bring more than four people?
Can I reserve a space for a "practice" or "trial run"?
How do I prepare for DIY?
Do you provide help in deciding what flowers and how many would be needed?
Do you provide help in designing bouquets?
Do you provide vases, supplies, packing/transport materials?
Do I need to clean and process bulk flowers?
How far ahead can I make my bouquets?
Do I need to order extra flowers?
When do you have your largest selection of flowers?
Can I come in Thursday and pick out my flowers and then come back Friday or Saturday to design them?
Does your inventory change?
Can I bring in flowers from other vendors or from my garden?
What is a "Wish List" and how does it work?
Can I return or excahnge Pre-Booked or Wish Listed flowers?
Is there a cost for using your space to DIY?
How much will my flowers cost?
When do I pay for my pre-booked my flowers?
Do you take credit cards or checks for payment?
Who can shop at Market Flowers – do I need to be a licensed florist?
Are you a wholesaler?
What if I reserve a spot and then decide to design my bouquets at another location?
Where do I park?
When can I pick up my bulk flowers or DIY bouquets?
What is the best way to store and transport my flowers?

 


 

 

Do I have to pre-book flowers or can I just stop in to purchase flowers?

You can pre-book your flowers OR you can stop in and shop our coolers any time we are open to purchase flowers.  Most people pre-book what they know they want for sure, and then shop our coolers the Thursday prior to their event, to supplement what they have pre-booked.

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Do I need to reserve a space to work and store flowers in your warehouse?

Yes! We have 6 tables available each day we are open, so call or stop in to reserve your space. If we are full the day you want to work, we will put you on our wait list. You can always stop in when we are open to purchase your flowers and take them with you. People often choose to purchase flowers to design them at another location.

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How do I reserve a space to DIY?

Please stop by or call to reserve your space to DIY.

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When can I work in your space?

You can work during the hours we are open, on the day that you have reserved your spot.

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How many people can I bring to DIY?

FOUR people maximum per group, NO EXCEPTIONS.  We also do not allow children in our DIY workspace.

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What if I want to bring more than four people?

We do not allow more than 4 people per group under any circumstances.  Our DIY workspace is limited and can become overcrowded.  This limit is in place to ensure you, and every other group working that day has plenty of room to work.

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What if I just bring more than four people?

Please DO NOT bring more than four people.  If you do bring more than four people, we will ask your group to leave. 

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Can I reserve a space for a "practice" or "trial run?"

We prefer that you do not reserve a table just for practice. We often have wait lists for space and want to prioritize people making their final arrangements for events occurring that weekend. You can call the week prior and see if we have space still available, and if we are not full, then you are welcome to work come and do a trial run.

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How do I prepare for DIY?

Do your homework! Read through the important DIY info on our website. Look through wedding books, magazines and search the internet for ideas especially sites like Pinterest. How-to books and videos are available on the internet, and at the library and local craft stores. Watch for floral design classes in your community. Practice!

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Do you provide help in deciding what flowers and how many would be needed?

We provide the flowers, the work space and the cooler, only. It is your responsibility to decide what to order, how to put things together, how to hydrate and store the bouquets for best results.  You are in charge!  When deciding what to order, please be sure to look over our Pre-book List.

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Do you provide help in designing bouquets?
 

We are available to answer simple questions, but you are responsible for your designs.  Again, do your homework and practice!

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Do you provide vases, supplies, packing/transport materials?

We provide the flowers, design and storage space only. You will need to bring in vases/containers, and any supplies you might need to create and store/pack your bouquets. See our DIY supply list.

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Do I need to clean and process bulk flowers?

Yes. Take the time to prep your flowers prior to design. When you purchase flowers in bulk, the flowers and stems need to be cleaned. Any stem that will be placed in your vase should be stripped of foliage. Guard petals, especially on roses, need to be removed.

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How far ahead can I make my bouquets?

If your bouquets are gently designed, hydrated, and packed well for storage and delivery, they will do well in stored in our coolers for a few days.

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Do I need to order extra flowers?

When you purchase flowers in bulk, you need to allow extra for breakage, etc. 

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When do you have your largest selection of flowers?

When we open on Thursday we have our largest selection of the weekend.

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Can I come in Thursday and pick out my flowers and then come back Friday or Saturday to design them?

Yes. You can choose stop in can choose your flowers Thursday, and we will store them for you in our cooler until you are ready to design them. Be sure to stop in or call to reserve your table for the day you would like to work in our space.

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Does your inventory change?

We receive fresh product every week. In addition to our regular weekly inventory (see our pre-book list), we fill our coolers with seasonal and other flowers that we find each week at great prices.

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Can I bring in flowers from other vendors or from my garden?

No. If you choose to use our facility to DIY, we ask that you purchase all of your flowers from us. Please do not ask to bring in flowers from other vendors, market vendors or from a garden.

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What is a "Wish List" and how does it work?

A Wish List enables you to order seasonal flowers or smaller quantities of flowers which have a 5 bunch/5 stem minimum. If we have the flowers on your Wish List in stock when we are assembling your Pre-Book Order, we will pull these items for you as well. We DO NOT guarantee the availability of any items on your Wish List. Items on the Wish List may not be returned or exchanged once pulled.

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Can I return or exchange Pre-Booked or Wish Listed flowers?

No you cannot. Items on a Pre-Book or Wish List are yours, regardless of if they were paid for in advance or not. We do not offer any exchanges or returns on Pre-Book or Wish List items. Please be 100% certain you want a variety or quantity of flower before ordering them.

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Is there a cost for using your space to DIY?

If you purchase all of your flowers from Market Flowers, you can use our space and coolers, free of charge on the day you reserve.  Please call or stop by to reserve a space.

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How much will my flowers cost?

See our pre-book flower list for our bulk flower pricing. Also, plan to visit Market Flowers to check out our coolers for prices.

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When do I pay for my pre-booked my flowers?

We require a 25% non-refundable deposit when you place your order, with the balance due at pick-up.

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Do you take credit cards or checks for payment?

We take all major credit cards, but we do not take checks.

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Who can shop at Market Flowers – do I need to be a licensed florist?

Anyone can shop at Market Flowers. You do not need to be a licensed florist. We sell our flowers in bulk at near wholesale prices.

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Are you a wholesaler?

We sell our flowers at near wholesale prices, and our flowers are sold in bulk like at a wholesaler.  If you are tax exempt, and have a MN sales tax ID#, please bring a copy with you for us to keep on file. If you do not have a MN sales tax ID#, we will charge you sales tax.

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What if I reserve a spot and then decide to design my bouquets at another location?

Please, call and let us know. We do not charge for use of our space, and order product accordingly. We normally have a waiting list so, if you change your mind, we ask that you call and cancel your reservation. >

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Where do I park?

On Thursday and Friday, for DIY and pick-up, please park under our red pavilions. On Saturday and Sunday, you CAN NOT park in our lot! You will have to park on the street. We provide carts for easy transport from our warehouse to your vehicle.

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When can I pick up my bulk flowers or DIY bouquets?

You can pick up your flowers during the hours we are open.

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What is the best way to store and transport my flowers?

Flowers and bouquets need to be hydrated, and packed carefully for transportation, prior to being placed in our cooler. Vases or plastic beverage cups, packed well in boxes or tubs, with newspaper or other packing material, work well for bouquets and centerpieces. Bouts and corsages should be sprayed with water and enclosed in plastic. Take extra time and special care with packing your bouquets to be sure your flowers look their best for your special day. See our DIY Check List.

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